Many of your customers are "one count" away from losing their home.
Lack of health insurance and work benefits means that low-income workers are not paid when they get sick and they pay the full cost of their medical bills.
Unfortunately, they are seeing more families and seniors asking for emergency one-time financial assistance to come to their office and meet with an employee who will be taking all the necessary information, including local address, financial information, and other issues facing this client.
Customer service specialists help clients who are experiencing financial difficulties to form a budget that shows the way to solving any financial problems.
If customers need other help, our employees can send them to the appropriate institution or resource to help.