Jacksonville, FL - 32207
(904) 255-3333
  • Monday 8:00 AM - 5:00 PM
  • Tuesday 8:00 AM - 5:00 PM
  • Wednesday 8:00 AM - 5:00 PM
  • Thursday 8:00 AM - 5:00 PM
  • Friday 8:00 AM - 5:00 PM
  • Saturday closed
  • Sunday closed
City of Jacksonville Emergency Assistance Program

City of Jacksonville Emergency Assistance Program - The Social Services Division provides an Emergency Assistance Program to serve eligible households and individuals who are facing financial difficulties due to an unexpected emergency. The crisis generally involves the loss of a job, loss or reduction of household income, unexpected medical expenses, car repairs, a family dissolution, death in the family or an expense due to foreclosure, condemnation, fire or disaster.  The program provides temporary financial assistance to prevent eviction for non-payment of rent/mortgage or interruption of utilities.  Specific guidelines and policies are used to determine eligibility, level of financial assistance and other needed resources. Rent, mortgage and utility payments are made directly to the supplier in an amount and for a period of time specified by policy. On a daily basis, trained staff are available to provide temporary financial intervention and basic case management services in order to stabilize the household's overall well-being. Additionally, participation in a two-hour budgeting and money management workshop is an integral part of the financial intervention and case plan.
Mission Statement: One City. One Jacksonville.

City of Jacksonville Emergency Assistance Program Photos
Questions and Answers

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  • How do I get an application to qualify?

  • Can I get cash assistance quickly? How long does it take?

  • Are they still offering rent assistance here?

  • Can a person collecting unemployment can qualify to get rent assistance at this location?

    • Tuesday, November 29, 2022

      Response from User: Yes

  • What type of documentation do I need to apply for assistance?

  • Reply User   2015-06-04 20:42:53

    Just want to say thank you for your help in the pass.

  • Reply User   2020-06-16 19:47:51

    Me & My husband need some help he got hit by a crane 2 years ago he still waiting on his law suit to come through & his disability hearing is August 4 so we need some help just to make it thanks The Lester's

  • Reply User   2020-08-20 10:11:18

    I have received a three day notice from my landlord and need assistance with my rent. How do I apply for assistance?

  • Reply User   2021-03-11 09:05:05

    Need to make an appointment having internet problem can I speak to someone about renting assistance

  • Reply User   2021-07-17 17:59:35

    UNBELIEVABLE. Ive been online on the neighborly website and did EVERYTHING I was supposed to do! Thank god I didn't hold my breath this "rental assistance" didn't even update my application for almost 2 months just to find out I was denied. How am I denied? Since Ive applied ive been evicted and cant even call a 1 800 # to speak to someone.

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